Terms and Conditions
1. Privacy Policy
At MERC SPHERE, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect:
- Personal Information: Includes your name, contact details, and any other information you provide when registering or contacting us.
- Usage Data: Includes your IP address, browser type, and website interaction data.
- Cookies: We use cookies to improve your experience and analyze website traffic. You can manage cookie preferences through your browser settings.
How We Use Your Information:
- To deliver and improve our IT services and customer support.
- To analyze website usage and enhance user experience.
- To send newsletters and promotional content if you opt in.
Data Security:
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.
Your Rights:
- Access: You can request access to your personal data.
- Correction: You can request correction of incorrect or incomplete information.
- Deletion: You may request deletion of your personal data in certain cases.
- Objection: You can object to data processing in specific scenarios.
2. Terms of Service
By accessing or using the MERC SPHERE website and our services, you agree to the following terms:
Acceptable Use:
- You agree to use our website for lawful purposes only.
- Any activity that disrupts, damages, or impairs our services is prohibited.
Intellectual Property:
All content on this site—including text, graphics, logos, and code—is owned or licensed by MERC SPHERE. You may not reproduce or reuse content without prior written permission.
Limitation of Liability:
MERC SPHERE is not liable for any indirect or incidental damages resulting from the use or inability to use our services or website.
Governing Law:
These terms are governed by the laws of India. Disputes arising under these terms will be resolved in the jurisdiction of Bhubaneswar, India.
3. Compliance to GDPR
MERC SPHERE complies with the General Data Protection Regulation (GDPR) for users in the European Union. We are dedicated to ensuring your personal data is handled lawfully, transparently, and securely.
Lawful Basis for Processing:
We process your data based on consent, contractual obligations, or legitimate interests as defined under GDPR.
Data Transfers:
If personal data is transferred outside the EU, we ensure adequate safeguards are in place in compliance with GDPR requirements.
Complaints:
If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local supervisory authority.